How can I track my package?
If tracking info is available, you are able to track your package by way of the Your Orders page. Simply click "Track Package" beside the delivery you want to follow.
Why isn't there tracking information in my order?
If you can't see any tracking data for a shipment and the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You could find some common factors why tracking information is unavailable on our Tracking Shipments Help page.
Why orders do not qualify for FREE Shipping
Both items ordered together with the shipping address have to be eligible for FREE Shipping. FREE Shipping page has more info in regards to what items and addresses qualify.
To take advantage of FREE Shipping:
- Place at a minimum $25 of eligible merchandise in your Shopping Cart.
- Begin checkout.
- Ship your items to only one U.S. address.
- Select "Group my items into as few shipments as possible" as the shipping preference.
- Select FREE Shipping for your shipping speed. The transaction will be delivered within 5-9 working days after all of the merchandise is available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
Utilizing this type of shipping option, we fulfill your order in a more cost-efficient way. This enables us to give our savings onto you by means of free shipping. While it could take additional time to pack and ship your order, you'll still receive it within the estimated delivery schedule.
We gladly accepts orders from globally. Available products, shipping rates and costs varies with regards to the delivery address for your order.
To view the shipping rate information specific for your order's destination, find your region.
There may be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
Your packages could be subject to the customs fees and import duties of the country that you have the transaction shipped. These charges are normally the recipient's responsibility. For extra details, check out Restrictions (which pertain to all international shipments) and Import Fees Deposits within the resellers Global shipping page.
The following items can be shipped to just about all destinations outside the U.S.:
- VHS videos
* Note: Books which require special handling since they are extremely heavy (such as, multi-volume sets) can't be shipped outside of the U.S. Should this be the situation, it will likely be noted on the product detail page.Limitations
For products shipped internationally, please be aware that any manufacturer warranty might not be valid; manufacturer service options will not be available; product manuals, instructions and safety warnings are probably not in destination country languages; these products (and accompanying materials) probably are not coded in accordance with destination country standards, specifications, and labeling requirements; as well as the products may not comply with destination country voltage along with electrical standards (requiring use of an adapter or converter if appropriate). You're responsible for assuring that the product can be lawfully imported towards the destination region. When ordering the recipient will be the importer of record and has to comply with all policies of the destination country.Privacy
Your privacy is extremely important to us, and we know that you care about how info on your order is used and shared. We wish our international customers and customers shipping products internationally to be aware that cross-border shipments are susceptible to opening and inspection by customs authorities.
Also, we might provide certain order, shipment, and product information, including titles, for our international carriers, and such information may be communicated via the carriers to customs authorities in an effort to facilitate customs clearance and adhere to local laws.
If your order is a gift, the package is noted "Gift," but the cost of the item is still stated on the customs form.
Customs authorities need value of the present item to be stated on the package.
Customs, Duties, and Taxes
You are accountable for assuring that the product might be lawfully imported to your destination country. When ordering the recipient is the importer of record and will satisfy all regulations of the destination country. Orders that are shipped to countries outside of the United States may be controlled by import taxes, customs duties and fees levied from the destination country. The recipient of an international shipment might be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no control of these charges and can't predict what they could be. Customs policies vary widely from nation to nation; you should call your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.
Shipping to APO, FPO, or DPOLocations
Standard Shipping Deliveries can take longer--up to 21 days for APO, FPO, or DPO addresses.
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